Lost Password

Because your security is very important to us, YPGS supports password related issues exclusivity through our live Customer Care Center. Call toll-free 1-800-511-2077. Please have your account information handy to receive your password information.

1. Insert the NOL CD into your CD-ROM drive.
   
2. If installation does not begin automatically, click on Start and select Run. Type d:\cdsetup or e:\cdsetup. Click on the Begin square on the top right.
   
3. Select the Accept radio button to accept Microsoft User Agreement and click Next to continue.
   
4. Click Next to complete NOL installation. Click Finish to restart your computer.
   
5. NOL First Run
   
6. On restart, double click the new NOL icon on your desktop.
   
7. Enter your NOL User Name and Password, printed above.
   
8. Click Properties to select your NOL access number. Click on Phonebook. Select your State and Local Access Number. Click OK and OK. If no Local Access Number for your area is listed, call NOL Customer Care.
   
9. Click Connect to begin.

To receive the maximum benefit from your True Yellow Pages Listing, you should consider, some of the terms people will use to find your business - after all, you are the expert on your customers and how they will try to find you.

From www.YPGS.net select the Member Login. This will cause the upper navigation banner to change, personalizing the Search Page with your name. (If your browser has cookies enabled, this will be the last time you will need to sign-in).
This will allow you to select Manage Your Web Site.

Once you are in the Website Manager, you will see a copy of your website and a list of the following editing options on the upper-left side of the screen: Customer Information, Keyword Description, Web Template, Home Page, About Us Page, Preview Website. Simply select the appropriate option to get started.

1. Customer Information - The Listing Manager lets you edit your customer information. This keeps your website current with the latest information about your business. To make changes, fill out any new information, such as a new mobile phone number or updated company slogan on the provided form and hit Submit at the bottom of the page.
   
   
   
   
2. Keyword Description - Changing your keyword description allows you to keep your True Yellow Pages listing accurate with new products or services. To update or change your information, enter a list of keywords that people might use to search for your business and a brief description in the appropriate fields provided. Once you're satisfied, hit Save to submit the changes.
   
   
   
   
3. Web Template - YPGS.net provides a variety of templates designed to give your website a professional appearance. Your current template is presented at the top of the page with alternative choices listed below. Select a new template by checking the radio button to the left side of the template image then click Save at the bottom of the page to Edit Home Page/About Us Page.
   
   
   
   
4. Edit Home Page/About Us Page - Your website has several fields that you can customize to suit your particular requirements. Throughout each page you will see small Edit buttons. These are associated with information you can change at any time such as hours of operation or stock photography. Click on the appropriate Edit button and follow the accompanying instructions.
   
   
   
   
5. Preview Website - As you make adjustments to your YPGS.net website, you will want to preview these changes on the site in real time to get your site exactly right. To see a preview, select Preview Website on the left side of the page. This will create a new window to preview your customized website. Simply close the window when you are finished reviewing your customizations.
   
   
   
   

The True Yellow Pages Listing Manager allows you to edit and view important account information. To make changes, Login at the Member Login and select NOL Account from the menu that replaces the Account Login.

The initial YPGS installation should include all the appropriate software for you to view and interact with the True Yellow Pages Portal as well as your Complementary Web Site. However, software changes and upgrades on your computer may require you to download the most current browser or plug-in. These tools are free of charge and ensure you have the most up-to-date applications and software available.

YPGS maintains a fully staffed customer care staff from 8:00am - 5:00pm EST. You can reach the Customer Care Center by:

• Email - Send us an email with a complete description of your issue and someone from our Customer Care Center will reply within 3 hours of receipt. Just click on, customercare@trueyellow.net, enter your information, and send the email.
  
  
• Toll Free Live Support - Call 1-800-511-2077.